MK used to be my favorite brand but I will no longer purchase anything from them every item they sell is poor quality and they don't seem to care at all. In the last year I have bought a watch, earrings, phone cases, sunglasses,etc and every single item has fallen...Read more
Last week I bought a purse from the prime outlet store on international dr in orlando. I didn't like the clasp so I wanted an exchange. I had my receipt but not the tag. No problem I forgot the tag at home. The problem was he asked who it was for the clerk signals to...Read more
I went to Michael Kors in CROSSIRON MILLS in alberta. Im wearing a navy blue sling MK purse. While looking for their designs theres this lady approached me if i am wearing their display. This is not acceptable. I cant help but think that they are a little bit racist....Read more
Michael kors,awful customer service
The customer service department is awful. The aftercare is non existent,they are rude and unhelpful and the staff in store are not much better.
Michael Kors - Overcharged tag price
What a rip off paid $50 over the tag price. And manager didn't care enough to honour the price on the price tag. Price the says $328 and store charged as $378.
Michael Kors - Extremely poor quality
£56 for a pair of flip flops. I wouldn't pay £6. Extremely poor quality
Michael Kors - Sneakers
Purchased sneaker have only worn them for month and a half They are falling apart. So disapointed.
I contacted Michael Kors about my vinyl tote bag and they just directed me to a company that would fix it. I am disappointed by the response and more so the fact that they make no effort. These are not cheap bags, this should not even happen in the first place but once...Read more
Straps on tote are fraying and falling apartRead more
I bought a leather backpack last Thanksgiving sale and did not use it till April. I only used for less than 5 times and noticed the bottom of the bag is teared/ruined. See my images. I brought back to the store and they asked to contact the customer service. I sent the...Read more
I didn't like
- Poor quality leather backpack with no repair or refund
Terrible experience. They won't return never worn shoes for another size.I sent the shoes back and they sent them back to me and told me they were worn which they were not. They sent them back to me and told me to send pictures to them of the shoes again which I did....Read more
I just got off the phone with Amirah at customer support. They obviously have strict orders to never care about the guest experience. They should change the name to no customer support. I have tried repaetedly to return a poorly made blouse only to be met by a stone...Read more
I purchased a Michael Kors small pocketbook. I hardly had anything in it. It would constantly pop opened leaving my drivers license, credit cards and money exposed without my knowing. I used this bag one time because of this. I tried to return it but since I used it...Read more
I had bought Michael Kors handfeel two years before . Within one year the handfeel had broken . I went to the Dlf emporio and they agreed To repair the same . But soon after repair it broke again and this time they refused to repair it even if I was READY TO PAY THE...Read more
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