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I had gotten a Christmas gift a michael kors pocketbook. I am very picky about my pocketbooks. August 2017 the handle broke. I called michael kors about there warranty. Remind you it was 8 months old. They said we will email you the address to send it to us to see if...
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1.8
#1131177
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I recently sent handbag back to you for repair on the handle (the stitching had come undone). I received news that the handbag could not be repaired or replaced. I was advised that I would have to chose from a small list of handbags that were not to my liking. I will...
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2.2
#1130069
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Michael Kors - Faulty product even worse customer service
Michael Kors - Faulty product even worse customer service
Michael Kors - Faulty product even worse customer service
Purchased gladiator style heel. Shoe has zippers however left shoe is missing zipper tag. Without the zipper tag, the zipper will not go up or down. Unable to wear the shoes I called customer service to request the shoes be replaced since they had never been worn....
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1.0
#1128698
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Michael Kors - BROUGHT $400.00 MK HANDBAG, WITHIN 1 MONTH THE MIRROR FINISH

Michael Kors
#1130255
1.0
Details
Mirror finish rubbing off a 400.00 handbag. Poor material, if you are going to put out a quality bag, especially if you are going to charge 400.00 make sure the material won't rub off, it looks cheap and I am embarrassed to carry it out in public. MK used to be considered high quality....psh, might as well sell it in Target.
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Michael Kors - Missing Letters

Michael Kors
#1129198
1.1
Details
I paid $338.00 for my tote bag to have my letters fall off!
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Michael Kors - Poorly made

Michael Kors
#1128813
2.1
Details
I get michael kors for seversl years now, and it seems tgat the last few years they have been poorly made. The straps seem to come apart on the last two, for the price you pay this shouldnt happen. Im probably going yo find a new purse place to get my handbags. It looks horrible so the last few bags i wasted my money so highly upset.
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Michael Kors - Watch was stolen

Michael Kors
#1117961
5.0
Details
2days ago wanted to know if I have warranty
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David who worked there for 8 years as he claimed. The customer representatives don't care about the customers at all or their company Michael Kors. Usually as a good customer representatives will say something "We are so sorry to hear that we can help you..." or "The...
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2.7
#1125906
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Never reviewed anything before but this made me so mad I need to make sure I say something. The fact that you have to have your customer service over seas so that they have no idea what going on says alot about you as a company. The fact that you wont let me change a...
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#1125173
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Never reviewed anything before but this made me so mad I need to make sure I say something. The fact that you have to have your customer service over seas so that they have no idea what going on says alot about you as a company. The fact that you wont let me change a...
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Anonymous
Anonymous

I am totally agree with you. Yes same thing happen to me. The customer representatives don't care about the customers at all or Michael Kors. Usually as a good customer repres...

#1125172
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Last November I purchased a $400 Purse. Within one month all the corners tore up so I called customer service and they said no problem return the bag and your receipt and they will send me another one. So I sent the bag back at my expense then I get a letter saying the...
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I didn't like
  • Rude customer service and not willing to help you
#1119204
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I purchased a purse and wallet less than six months ago. The purse is a cross body Michael Kors and the strap has detached from the purse making it impossible to carry. I purchased this from Dillards and they said I would have to contact Michael Kors what a joke I have...
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3.4
I didn't like
  • Customer service or return policy
#1118960
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My husband purchased me a handbag and matching wallet for our anniversary. After 1 year of using the handbag and wallet, the handbag strap split, and wrist strap on wallet broke off. I contacted the warrant department back in August 2017; I sent them my handbag and...
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Anonymous
Shobha

Selling defective MK bag , brandNew never used ! When I went To use it after 3 months all theGold lining was peeling off in Thousand pieces ! I love MK bagsThis is the first t...

1.0
Chappaqua, New York
I didn't like
  • Customer service
  • Defective handbags and company unwilling to solve the problem
  • Inferior quality
#1116268
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Contact Michael Kors

Mailing Address:
Michael Kors
Michael Kors 11 West 42nd Street
New York, New York 10036
Phone:
(800) 908-1157
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Michael Kors Products and Services

All Michael Kors Products
I bought handbag at David Jones Melbourne paying $350.00.After several months the handle is pealing (worse than on copy for $50.00). When I went back to David Jones I was told that they will send it for repairs but at my expense because the warranty is only 6months and...
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1.0
I didn't like
  • Poor guality
  • Poor quality
#1115631
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