filters
state:
Show
city:
Show
category:
Show
product:
Show
MK used to be my favorite brand but I will no longer purchase anything from them every item they sell is poor quality and they don't seem to care at all. In the last year I have bought a watch, earrings, phone cases, sunglasses,etc and every single item has fallen...
Read more
#1095978
Reply to reviews
Last week I bought a purse from the prime outlet store on international dr in orlando. I didn't like the clasp so I wanted an exchange. I had my receipt but not the tag. No problem I forgot the tag at home. The problem was he asked who it was for the clerk signals to...
Read more
2.5
#1092995
Reply to reviews
I went to Michael Kors in CROSSIRON MILLS in alberta. Im wearing a navy blue sling MK purse. While looking for their designs theres this lady approached me if i am wearing their display. This is not acceptable. I cant help but think that they are a little bit racist....
Read more
3.6
#1091890
Reply to reviews

Michael kors,awful customer service

Michael Kors
#1102219
1.0
Details
The customer service department is awful. The aftercare is non existent,they are rude and unhelpful and the staff in store are not much better.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Michael Kors - Overcharged tag price
1/1

Michael Kors - Overcharged tag price

Michael Kors
#1102151
1.0
Details
What a rip off paid $50 over the tag price. And manager didn't care enough to honour the price on the price tag. Price the says $328 and store charged as $378.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Michael Kors - Extremely poor quality

Michael Kors
#1101200
1.0
Details
£56 for a pair of flip flops. I wouldn't pay £6. Extremely poor quality
Comment
Show
Value for money
Michael Kors - Sneakers
1/1

Michael Kors - Sneakers

Michael Kors
#1098676
Purchased sneaker have only worn them for month and a half They are falling apart. So disapointed.
Comment
Show
I contacted Michael Kors about my vinyl tote bag and they just directed me to a company that would fix it. I am disappointed by the response and more so the fact that they make no effort. These are not cheap bags, this should not even happen in the first place but once...
Read more
1.0
#1091174
Reply to reviews
Straps on tote are fraying and falling apart
Read more
Anonymous
Neruko

Same here. I've bought 2 of the nylon tote bags. And both bags, the straps frayed and cracked. I went back to Macy's and complained but to no avail. I even tried a shoe and ...

#1087389
Reply to reviews
I bought a leather backpack last Thanksgiving sale and did not use it till April. I only used for less than 5 times and noticed the bottom of the bag is teared/ruined. See my images. I brought back to the store and they asked to contact the customer service. I sent the...
Read more
1.0
Simpsonville, Kentucky
I didn't like
  • Poor quality leather backpack with no repair or refund
#1086457
Reply to reviews
Terrible experience. They won't return never worn shoes for another size.I sent the shoes back and they sent them back to me and told me they were worn which they were not. They sent them back to me and told me to send pictures to them of the shoes again which I did....
Read more
#1084601
Reply to reviews
I just got off the phone with Amirah at customer support. They obviously have strict orders to never care about the guest experience. They should change the name to no customer support. I have tried repaetedly to return a poorly made blouse only to be met by a stone...
Read more
1.0
#1083573
Reply to reviews
I purchased a Michael Kors small pocketbook. I hardly had anything in it. It would constantly pop opened leaving my drivers license, credit cards and money exposed without my knowing. I used this bag one time because of this. I tried to return it but since I used it...
Read more
I didn't like
  • Snaps do not hold the purse closed unable to use
#1082209
Reply to reviews
I had bought Michael Kors handfeel two years before . Within one year the handfeel had broken . I went to the Dlf emporio and they agreed To repair the same . But soon after repair it broke again and this time they refused to repair it even if I was READY TO PAY THE...
Read more
#1078605
Reply to reviews