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I placed an order the wrong size came . I was advised by the associate to send them back and mark for exchange on the return label. I called to follow up only to find that Michael Kors can not do exchanges only give refunds. Not to mention the refund took 5-10 days. I...
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#1051127
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I paid $179.00 for my frames ($356.00 for the glasses with lenses) and found the hinges continually caught in my hair. I stopped wearing them altogether. I still have the receipt which reads, MK4029 Adelaide III, Trt Pnk. Since I got rid of them, I can't include a...
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h.kitchener
h.kitchener

You overpaid for the frames. Places like Lenscrafters make alot of money selling cheap, Dollar store frames for hundreds of dollars. Now you know.

#1047892
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I bought a cross body purse and the strap is completely falling apart. The seams are sealed with a plastic material and that's ripping off and tearing up the straps. I've never had this happen with any MK purse. I still have one that is two years old and looks...
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1.9
I liked
  • Eagerness of the sales representatives to make a sale
I didn't like
  • Quality of product
#1045173
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Michael Kors Sandals Review

Michael Kors
#1030964
1.0
I have bought a pair of Micheal kors sandals. Its so hard and heels are saw bad. I wore them only for 15 mon and ended up getting planter fascia. Its called Jackie MiD Sandal. Its an expensive shoe. Cost was $150.00 i lost money amd ended up paying alot of money to my foot doctor
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Michael Kors Customer Care Review

Michael Kors
#1030501
1.0
HORRIBLE CUSTOMER SERVICE!!!!!! Their 1 year "warranty" is a complete joke. Don't waste your time calling them. You will be on hold forever and their "supervisors" are beyond unprofessional. Done with this brand. Never EVER will i purchase anything with MK.
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Michael Kors Customer Care Review

Michael Kors
#1028343
1.3
There are so many complaints about Michael Kors customer service and I am not sure to why the company has not done anything to train their employees. Sad the company is going down like a submarine like any fashion trend.
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Michael Kors Handbag Review

Michael Kors
#1025912
4.2
Michael Kors - Simple Review #1490573501
Michael Kors - Simple Review #1490573501
1 of 2
My mk handbag shoulder strip has strip open and thread is coming apart dont have receive but plz. Help or replace it
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Dropped off bag for repair on 2/23/17. They told me 6-7 weeks. It is may 6 and no bag. Called 4/28. Only person in the store could not check said they would call me back and never did. Called again today. Spoke with Lala or Lana and store manager. Both but me on hold...
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2.0
#1043806
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I have purchased a gift for my mother at this store. The piece of clothing that I have bought didn't work for her and so I gave her an original receipt so that she could get the money back. When my mother came back to the store the manager of the store, Esteban, told...
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Belk's at Hanes Mall in Winston Salem, North Carolina was having a charity weekend sale, was going to purchase a Michael Kors watch, since the sale was 30 percent off, the sales clerk informed me that Michael Kors doesn't participate in any events, so I decided not to...
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#1040961
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I purchased the Rose Gold smart watch for my daughter. Not knowing this item is not fully compatible with an IPhone. You can receive messages on it yet, you cannot respond from the watch. Michael Kors should have disclosed this pertinent information to the consumer. I...
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1.0
#1037941
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I purchased a dark blue and white stripped handbag on April 7, 2017, at Simon Outlet Mall in Mariana, AZ. At the time of purchase, I was NOT told about the possible transfer of the blue color onto the white. The purse was treated with your product. I tried to return...
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#1037378
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I made a purchase on Micheal Kors Online March 07, 2017 I received the order March 17, 2017. The Pom Pom sneakers fitting was horrible. I returned the item March 22, 2017 it was delivered back to Micheal Kors facility on March 31,2017. Today is April 12, 2017 and I'm...
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2.5
I liked
  • I like the products
I didn't like
  • Lack of concern and service
#1033327
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I bought a Michael Kors snake skin bag from their store at Ceasars Palace in Las Vegas. It was a premium purchase (at least what I paid for it). I had purchased products made by Guucci, Prada, Louis Vitton, Coach etc. None of them had any issue and so I don't know what...
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Anonymous
Anonymous

I agree with you. I have never had any problem with other brands such as Gucci, Chanel, Coach... I bought my Michael Kors hangbag in Dec. last year, I used less than 5 times,...

#1031693
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