Bukola O Xkh

Ordered shoes to small

Michael Kors - Ordered shoes to small
Shoes bought is not fit because it is small ,too tight on my legs,I bought size 9 ,I need to change it to size 10.
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Preferred solution: Deliver product or service ordered

User's recommendation: Good

Madona S
map-marker Amsterdam, North Holland

I want to change diestnation from egypt to uae

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No answer bad in every thing no one answer me to solve my problem really bad I want someone answer me
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Loss:
$600

Preferred solution: Deliver product or service ordered

Tamara M Noo

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Verified Reviewer

Walmart selling fake Michael Kors shoes

Walmart selling fake Michael Kors shoes

H, I have been a Michael Kors fan for years. It is my favorite brand.

This evening I found something alarming at Walmart online which I felt the need to contact you about. To my knowledge it appear that Walmart are selling shoes advertised as Michael Kors brand that do not appear to be authentic. I could find not find the Michael Kors logo on these shoes. It is advertised as the Vedolay Michael Kors shoe and I cannot seem to locate them online anywhere else besides Walmart.com with a selling price of 28.60, which I have NEVER seen so low unless this is counterfeit or some type of lower quality product, unless you have began selling lower quality items, which I would be shocked and disappointed to learn.

My birthday was this past weekend and I purchased a black Manhattan purse due to the high quality that the Michael Kors brand produces in luxury items and I paid hundreds of dollars for it with an additional wallet. I own several MK bags. I also have a screen shot to prove what I saw advertised at Walmart.com which I would be happy to provide. I am hoping this is not the case.

I purchase MK products for their superior quality and do not mind paying what I pay to add to my collection.

I expect this and have seen these lower end items mostly counterfeit in other countries but not in the United States. I would appreciate a response and willl be happy to forward proof of what Walmart has listed online.

Sincerely,

Tamara McKay

2253 Carlisle Lane

Valparaiso, Indiana 46385

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Loss:
$11
Pros:
  • Durability
  • Attractiveness
  • Quality
Cons:
  • Possible lower end products being sold

Preferred solution: Clarification on whether these priced shoes are authetic Michael Kors which I would find hard to believe as I cannot locate them anywhere else and to protect the authenticity of my favorite brand.

Anonymous
map-marker Ballwin, Missouri

Order not received

I haven't received my order yet , it's been around a month. There is no responze as well. I don't know what's happe ing with my order
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Brenda H Qek

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Verified Reviewer
| map-marker Paramus, New Jersey

Bad customer service he told me to bring in the merchandise I will get the 20% off and then when I get in the supervisor says she can’t give it to me bad customer service to the customer

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I bought a pair of sneakers from the Michael Kors outlet in Atlantic City, New Jersey when I went shopping on Tuesday at the outlet in Elizabeth New Jersey they won 20%. I went to the store and asked the register girl can I return it and get the 20% off she said bring the merchandise in and I will return it and give you back your money or a refund or the 20% evidently she didnt do it.

She asked the supervisor and they wouldnt do it. She said I will pay more because theyre there more money but she didnt even have the merchandise that she shouldve just gave me my 20% on my credit card. She said she would do it when I got there was a different story.

Unacceptable. Youre a lost a customer.

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Loss:
$20

Preferred solution: Price reduction

Anonymous
map-marker Dayton, Ohio

My sunglasses broke

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I ordered Michael Kors CHELSEA sunglasses, MK 5004 PINK/GOLD MIRROR sunglasses through MACYS.COM on MARCH-28th 2023 ORDER NUMBER - 268570****. On july 1st without even 3monhts of use, one of the lenses fell off. I need my refund for such bad quality of a defective product. I have been calling MK customer service AT 1-86*-***-**** and your warranty company without success. NO ONE ANSWERS OR I NEVER RECIEVED THE TEXT FOR LIVE AGENT OR URL TO OPEN A CASE. THIS IS BEYOND PATHETIC. PLEASE HELP ME HERE.
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Slavica F

Returbytte

Jag har fått igår brun väska,man jag vill ha gärna svart,och kan ni skicka sedel tillbaka. MVH SLAVICA
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Gihan S Obt

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Verified Buyer
|

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Verified Reviewer
| map-marker Raleigh, North Carolina

Liar, raciest, white male Store manager p

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Michael Kors - Liar, raciest, white male Store manager p
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Never buying from Michael Kors again, I bought a small bag for traveling from Michael Kors Crabtree mall Raleigh, NC , but I found what I am looking for at Tory Burch so I decide to return MK bag, the store manager claimed that there is a stain and food crumbs inside the bag to refuse to return it, he is a liar, raciest, white male, the bag did not leave the shopping bag and no stain or crumbs inside ( Check picture)
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Cons:
  • Very bad customer service

Preferred solution: Apology

User's recommendation: Do not buy from MK

Rosmin K Wzb

Damage bag

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Michael Kors - Damage bag
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Dissatisfied disappointed with mk bag and accessories their mk logo has turned rusty bag is in good shape but mk logo colour is turned rusty its not gold plated as mk claim very cheap metal quality. I tried sending them several emails pictures but no curtesy to reply finally phone them and they told me to repair it.am I crazy to spend more money to repair damage bag.
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Loss:
$175
Cons:
  • Wont respond for complaints only for purchasing
  • Customer care
  • Awful customer service and refused refund with reciept

Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Reseda, California

Called about my purse

Michael Kors - Called about my purse
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Yes, I still need help. I couldnt find the email that was sent to me to send the pictures. I will send them now
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Yvonne C Gal

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Verified Reviewer

Still waiting in information to file a claim, they don't answer the phone

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Defect of shoes, buying shows and the back of them not holding up. Its unfortunately we pay too much money for them not to last and the warranty should be more than 90days!
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Pros:
  • Comfortable
Cons:
  • Tear after 1st day of wearing

Preferred solution: Shoe replacement or refund

Rosmin K Wzb

Damage bag

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Michael Kors - Damage bag
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Dissatisfied disappointed with mk bag Logo in their bags and accessories. One of mk Logo of mine has changed colour its rusty I sent pictures to mk written several email but no response at all horrible customer services they told me to go and repair it with someone else am I crazy to spend more money on damaged bag.
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Loss:
$150

Preferred solution: Full refund

User's recommendation: Don’t recommend

Wanda S Pzh

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Verified Reviewer

Refund

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I accidentally put 2 on my purchase and only wanted one. Please help dispute half of my payment back to me
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Loss:
$69

Preferred solution: Only purchase 1 not 2. The order went through as ordering 2. I would like to dispute just 1

Kesia E

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Verified Reviewer
| map-marker Vancouver, British Columbia

I needed help with ordering on-line

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Michael Kors - I needed help with ordering on-line

I had 2 gift cards a MK gift card and a visa gift card and I wanted to make a order. It accepted the MK gift card but it declined the visa gift card and I could not figure out why.

I called the visa gift card customer service they assured me there were funds on the card . They told me to call MK. So when I called the customer service number for MK it said you were closed so I decided to wait until business day. I just needed help to make my order before item goes off sale.

Devon Extra-Large Studded Pebbled Leather Tote Bag (black) $209.25 with a $50.00 discount. Can someone contact me please Kesia Edwards kesia3821@***.com or 856-535-****

Thank you

Kesia Edwards

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Preferred solution: I would like to use both my MK and my Visa Gift cards to purchase the Tote bag.

User's recommendation: Before ordering make sure you cross your T's and Dot your I's

Yessica N Clh

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Verified Buyer
| map-marker Tampa, Florida

Buy these Nick Snake Embossed Leather Trainer

Michael Kors - Buy these Nick Snake Embossed Leather Trainer
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I am a customer of this shoe brand and I contact them to give me assistance and help for the purchase of this tennis. exposing the case that the material of the tennis shoes is of poor quality and asking for a loan to be able to buy others. from them. I don't get any help. $209,63 It is very unfair that you do not have good customer service. and more this brand is so expensive I do not recommend it
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Loss:
$210
Pros:
  • To sell that type of tennis and quality they look a chinese brand
Cons:
  • Ninguna

Preferred solution: Give me a credit to buy other better quality sneakers. a gift card - to buy others tenis

User's recommendation: do not buy this type of tennis and design look at the photos the material is crap

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