Michael Kors - Aurora outlets MK store service too terrible

74 of 239 Michael Kors reviews

Update added by user May 02

Aurora farmer store should be punished, they damage the reputation of product

Original review posted by user May 01

nobody told me its handbag cannot be refund in Aurora outlets MK store.i agree with to exchange, but the only thing i like have some problem, they're not trying hard to clean it and ask me to purchase 10 dollars cleaning fee.

the entire process their attitude is terrible and look down upon customer. my english is not good. but they're very mean.

i like the product, but that store in Aurora outlets is terrible make me nightmare. i was intending to but several handbags, but the service in that store make me not to want to go again.

i don't know where to claim, their company should punish that behavior, the service in that store damage the image of MK brand.i will tell all my chinese friend never go there.

This review is a subjective opinion of a user.
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More Review Details

Discounts and Special Offers
Advertised vs Delivered
Warranty
Diversity of Products or Services
Delivery Service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Value for money
Price Affordability
More

  • What I liked
    • Product
  • What I disliked
    • Arrogant indifferent attitude
    • Terrible service
    • Arrogant
    • Indifferent
    • Terrible customer service in aurora outlets store

Reason of review:
Poor customer service
Preferred solution:
they should apologize and i think your company should hire nicer people, they affect your business. if possible, give me price reduction because of problem. but that's not most important, the Aurora outlets MK store is nightmare for me. the service
Product or service
Review category
Shopping
review #839700 by

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