Michael Kors - Boots with a crack sole

I have bought a pair of winter boots in mid February 2015 paid 200$ wore them for about a month and a half until spring, wore them again in late December until I noticed a crack in the sole on one of the boot so I contacted the store where I purchased them in Laval, Quebec and they said they could not do anything try contacting Michael Kors Canada. so I wrote to Michael Kors customer service explaining the situation and no answer wrote again and still no answer...

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Exchange, Refund and Cancellation Policy
Customer service

  • What I liked
      No items
  • What I disliked
    • Very poor customer service

Reason of review:
Damaged or defective
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Michael Kors Boots
Review category
review #776557

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