Michael Kors Contact Information

Toll-Free Number:

  • (866) 709-5677

Customer Service:

  • (866) 709-5677
  • (855) 889-5677 TDD/TTY

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Currently you can call only US numbers.

Headquarters Address:

Michael Kors
Michael Kors 11 West 42nd Street
New York, New York 10036
USA

Social Networks:

Summary of Michael Kors Customer Service Calls

220 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
03:43 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Michael Kors to Ask about:

Request for Information:

  • “Question about dust bags for purses”
  • “Inquiry”
  • “Have a question about paper bags”

Product/ Service:

  • “Back order and item”
  • “Broke shoe”
  • “My purse broke”

Return/ Replace:

  • “Returns”
  • “Replacement parts”
  • “Strap on brand new bag has frayed needs to be replaced”

Staff:

  • “Poor customer service”
  • “I not happy with customer service. I feel like I’m being lied to”
  • “Do your smart watch Accommodate Sprintphone service”

Refund:

  • “Refund”

Activation/ Cancellation:

  • “Cancel shipment”

Shipping and Delivery:

  • “I didn't receive my gift card and”

Account:

  • “Account locked”

Other:

  • “I want to talk to an actual human Watch will not connect with app even after trying all recommendations”
  • “Me gustaría saber si tienen algunas tarjeta de credito la tienda”
  • “Comfortable zipper on boots”

Michael Kors Rating Stats

1.8 out of 5 stars
based on 339 reviews
See all 568 reviews reviews

Rating stats

  1. 172 reviews
  2. 95 reviews
  3. 53 reviews
  4. 9 reviews
  5. 10 reviews

Rating trend

About Michael Kors

Top 5 Michael Kors Products

Handbag, Bag, Watch, Shoes, Boots

Top 5 Likes about Michael Kors

Design, Product, Overall i like michael kors, Bags, Love his shoes and purses

Top 5 Dislikes about Michael Kors

Customer service, Quality, Very poor customer service, Unprofessional treatment, Rude customer service

Summary

Michael Kors is a fashion designer whose office is based in New York City. He is best known for designing classic American sportswear for women. Kors had an affinity for fashion since he was very young. His mother thought it might have had to something to do with the fact that he was exposed to the apparel industry through her modeling career. As a teen, Kors began designing clothes and selling them out of his parents' basement, which he renamed the Iron Butterfly. In 1977, he enrolled at the Fashion Institute of Technology in New York City. Currently Michael Kors designs women apparel, shoes, handbags, accessories, jewelry, gifts, as well as stuff for men. Among the awards of Michael Kors are 1999 CFDA award for womenswear designer of the year and 2003 CFDA award for menswear designer of the year.

Michael Kors reviews and complaints

Michael Kors is ranked 6 out of 185 in Fashion category

Area Served

Canada, USA

Payment Methods

MasterCardVISA

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Michael Kors Stats

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Number of Calls

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