Contact Michael Kors Customer Service
Michael Kors Phone Numbers and Emails
Toll-Free Number:
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(866) 709-5677
Customer Service:
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(855) 889-5677TDD/TTY
Legal:
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(201) 812-2599DMCA Inquiries
Michael Kors Emails:
Michael Kors Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Michael Kors Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Michael Kors is 8667095677. 70% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 78% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Michael Kors may ask you for the following information to identify you as a customer: first and last name, address or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Michael Kors Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Michael Kors is 8667095677. 70% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 78% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Michael Kors may ask you for the following information to identify you as a customer: first and last name, address or email.
People call Michael Kors mainly because of request for information, return/ replace, shipping and delivery.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Michael Kors is customerservice@michaelkors.com. 92% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Michael Kors Website:
Michael Kors Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (EST):
Monday - Friday: 9:00AM-9:00PM
Saturday - Sunday: 10:00AM-6:00PM
How Good is Michael Kors's Customer Service?
Summary of Michael Kors Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Michael Kors?
Shipping and Delivery Question:
- “Change shipping address”
- “Didn't receive all my order”
- “Missing package”
Request for Information Question:
- “Question with my order”
- “Have a question”
- “About a package”
Return/ Replace Question:
- “Gift exchange”
- “Exchange a bag”
- “Need a return label fir something i ordered on line”
Product/ Service Question:
- “Poor quality and items”
- “Defectos De una camgurera”
- “Trying to get a order a battery for my watch”
Account Question:
- “Locked out of account”
- “Unlock my account”
- “No one ever called me I never spoke to anybody that’s what I think of Michael Kors I’ve been trying to get into my account and it says I was locked out this is been going on for days I’m not very happy”
Activation/ Cancellation Question:
- “Canceling order”
- “I want to cancel the item”
- “I would like to cancel .y order”
Refund Question:
- “Refund”
- “Store refusing my refund with receipt”
- “Waiting for my refund”
Payments and Charges Question:
- “I. Regards to order transaction”
- “They charged me on February 26, 136.40 and l dis Not make Any purchases l am taking Care of my refund. I die Not make Any purchases that date l ask for your attention as soon as possible please”
- “The Micheal Kors jacket that ordered on January 10 still hasent arrive also they didn't send me a email saying when my jacket will arrive and they still took my money.”
Cards Question:
- “Money got the send to the wrong card”
- “Can you use a America express card to place an order”
- “To have an expired gift card replaced”
Staff Question:
- “Customer service”
- “Need to escalate my purchase enquiry to real professional staff not just call centre type people”
- “Make a complaint about manager outlets Clarksburg MD”
Website/ Application Question:
- “Problems with your website”
- “Trying to place a order online”
- “Can't access the website want to know why?”
Employment Question:
- “I need my w-2”
- “Two week late paycheck”
- “Employer was very rude”
Other Question:
- “Recently placed an order in pay tow tame”
- “No me llego un pedido”
- “Trying to send pic”
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