Contact Michael Kors Customer Service
Michael Kors Phone Numbers and Emails
Toll-Free Number:
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(866) 709-5677
Customer Service:
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(855) 889-5677TDD/TTY
Legal:
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(201) 812-2599DMCA Inquiries
Michael Kors Emails:
Michael Kors Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Michael Kors Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Michael Kors is 8667095677. 71% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 73% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Michael Kors may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Michael Kors Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Michael Kors is 8667095677. 71% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 73% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Michael Kors may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
People call Michael Kors mainly because of request for information, product/ service, shipping and delivery.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Michael Kors is customerservice@michaelkors.com. 90% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
How to Contact Michael Kors Customer Service?
Most Popular Number:
| Total calls: 4 894 | Issues resolved: 175 | Last call: Jan 5, 2026 |
Contact Information
Michael Kors Website:
Michael Kors Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours (EST):
Monday - Friday: 9:00AM-9:00PM
Saturday - Sunday: 10:00AM-6:00PM
Michael Kors Customer Service Reviews
U service sucks!!! To have reorder the item that was ordered in with 15 minutesin finding the mistake
Trying to find out when my refund would be issued on merchandise that's been returned and received to micheal kors. To no avail.
How Good is Michael Kors's Customer Service?
Summary of Michael Kors Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Michael Kors?
Shipping and Delivery Question:
- “Wrong address for deliy”
- “Missing item”
- “I received a empty box I wanna know where is my stuff”
Request for Information Question:
- “Order help”
- “Checking availability”
- “Need to speak with representative”
Product/ Service Question:
- “About purchased item”
- “This is my first time purchase on line. I received my items and was shocked to see the poor quality. I’m disappointed $ dissatisfied with my item. Really poor quality. Concerned about its authenticity? Not happy with my purchase.”
- “Damage item”
Return/ Replace Question:
- “Return item”
- “Return items”
- “Return an item”
Account Question:
- “Reward birthday gift”
- “Order placement and 10 percent off code does not work”
- “Rest password”
Activation/ Cancellation Question:
- “Cancel”
- “Order cancellation”
- “To cancel order”
Payments and Charges Question:
- “Coupon”
- “Paid for overnight and did not get it and now it's supposed to be here Monday”
- “Credit”
Refund Question:
- “Refund status on merchandise that I returned”
- “Refunds”
- “My Refund”
Cards Question:
- “I had ordered something and it went thru on my card but I put the wrong email”
- “The Wallet is too stiff and I can’t hardly get my cards credit cards in and out”
- “Money got the send to the wrong card”
Staff Question:
- “My 3 month old purse is coming apart and I tried chatting with customer service and got disconnected half way through”
- “Customer service”
- “Need to escalate my purchase enquiry to real professional staff not just call centre type people”
Website/ Application Question:
- “Problems with your website”
- “Trying to place a order online”
- “Can't access the website want to know why?”
Employment Question:
- “I need my w-2”
- “Two week late paycheck”
- “Employer was very rude”
Other Question:
- “Follow up on orders”
- “Wrong color”
- “2 pair of your heel and tips fall off and hardly wesr”
Compare Michael Kors Customer Service To
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