Contact Information

Michael Kors Phone Numbers

Toll-Free Number:

  • (866) 709-5677

Customer Service:

  • (866) 709-5677
  • (855) 889-5677 TDD/TTY
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Corporate Office Address:

Michael Kors
Michael Kors 11 West 42nd Street
New York, New York 10036
USA

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Summary of Michael Kors Customer Service Calls

349 TOTAL
CALLS
57% SUCCESSFUL
CONNECTIONS
03:38 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Michael Kors to Ask about:

Product/ Service Question:

  • “Broken strap” , Review # 1685706
  • “Broken back”
  • “Back broken”

Request for Information Question:

  • “In store inquiry”
  • “I want to ask a question”
  • “TO FIND OUT ABOUT AN ORDER”

Return/ Replace Question:

  • “Return” , Review # 1676830
  • “Returns”
  • “Replacement parts”

Staff Question:

  • “Poor customer service”
  • “I not happy with customer service. I feel like I’m being lied to”
  • “Do your smart watch Accommodate Sprintphone service”

Shipping and Delivery Question:

  • “Delayed delivery”
  • “I didn' receive my online order but when I track my order it says it has already been delivered.”
  • “I didn't receive my gift card and”

Payments and Charges Question:

  • “Discount not applied”
  • “Charged twice”

Refund Question:

  • “Refund”

Cards Question:

  • “Y'all took money from my card without my order being confirmed”

Employment Question:

  • “Employment”

Activation/ Cancellation Question:

  • “Cancel shipment”

Account Question:

  • “Account locked”

Other Question:

  • “Item to take back”
  • “Need info on a handbag”
  • “Damages handbag” , Review # 1702800

Michael Kors Rating Stats

1.8 out of 5 stars
based on 390 reviews
See all 639 reviews

Rating trend

About

Top Michael Kors Services

Customer Care, Shipping Service, Manager

Top Michael Kors Products

Handbag, Bag, Watch

Michael Kors Pros and Cons

Pros: Design, Product, Overall i like michael kors, Love his shoes and purses, Bags

Cons: Customer service, Quality, Very poor customer service, Rude customer service, Unprofessional treatment

Summary

Michael Kors is a fashion designer whose office is based in New York City. He is best known for designing classic American sportswear for women. Kors had an affinity for fashion since he was very young. His mother thought it might have had to something to do with the fact that he was exposed to the apparel industry through her modeling career. As a teen, Kors began designing clothes and selling them out of his parents' basement, which he renamed the Iron Butterfly. In 1977, he enrolled at the Fashion Institute of Technology in New York City. Currently Michael Kors designs women apparel, shoes, handbags, accessories, jewelry, gifts, as well as stuff for men. Among the awards of Michael Kors are 1999 CFDA award for womenswear designer of the year and 2003 CFDA award for menswear designer of the year.

Michael Kors reviews and complaints

Michael Kors is ranked 8 out of 200 in Fashion category

Area Served

Canada, USA

Payment Methods

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Michael Kors Stats

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