Buxton, England
Not resolved

Bought a MK handbag from JL in Cheadle and after using it once,exactly a week.I noticed a scratch on my bag.Contacted MK unfortunately, could not have the bag replaced or repaired as it was not ' manufacturer's fault'.£345 gone just like that.I couldn't bring myself to using the bag again,I was left very disappointed and distraught.Will not be buying MK product again.Micheal kors sent me £50 gift card as a good gesture which has been almost impossible to activate.Besides,can someone please educate me if there are any michael kors products that cost £50 or less.

This person wrote the review because of damaged or defective of michael kors handbag from Michael Kors and attached photo s. Reviewer claimed that he or she lost $523 and wants Michael Kors to offer any options to resolve the issue.

The most disappointing in user's experience was customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

Also, this reviewer considered the following company: Kenneth Cole. We collected other reviews about products and/or services offered by Michael Kors for you to read. This information may help you with your purchase decision.

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