I used your cleaner conditioner..it did not clean my straps if any thing it made them darker and it now has a dry feel to it..I have called the MK store and Belks where I purchased the bag and I am not pleased.. I don't feel that with using ur cleaner that my straps should have changed color n become dry.
I am not pleased at all n I love my bag..I got some BS excuse about some "patina" which made no sense. A cleaner is a cleaner..it should have cleaned my bag not dry it out n make it dry.
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