Product: Michael Kors Customer Care Clear all filters (0 of 66 reviews match)
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Michael Kors - Customer Care Review

They never wants to return things.Even under30 days policy
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Michael Kors Customer Care
#1259291
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Michael Kors - She was great.

She so calmed this New Yorker down. An hour picking out clothes and the website went down. I was freaking. She was so understanding and calming. Gave me free overnight shipping too.
4.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Service Scheduling
Staff
Style and Design
Value for money
Website
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Michael Kors Customer Care
#1255918
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Michael Kors - Even more pissed off!
Michael Kors - Even more pissed off!
Michael Kors - Even more pissed off!
I submitted one a few weeks ago stating how unhappy I was with Michael Kors and their return policy. Thanks to your review page I did get a email from them finally accepted my return. However I had no return label. I emailed them twice asking for a return label to be...
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2.9
Product
Michael Kors Customer Care
I didn't like
  • Customer service
#1247872
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Michael Kors - Lies and disappointment
Michael Kors - Lies and disappointment
Michael Kors - Lies and disappointment
Michael Kors - Lies and disappointment
Michael Kors - Lies and disappointment
Michael Kors - Lies and disappointment
Michael Kors - Lies and disappointment
Michael Kors - Lies and disappointment
Michael Kors - Lies and disappointment
Purchased merchandise mid January. Called Customer Service many times asking them to email a return label I could print. Weeks and weeks. Calls and calls to many customer service associates and 2 supervisors. Their answer was they received merchandise used and worn....
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Anonymous
Cezaan

I did not get cash when I returned the productThey issued me a gift cardBy saying they don’t have enough cash to refund in cash. I asked them for cheque refund but I was refus...

3.0
Product
Michael Kors Customer Care
I liked
  • Products
I didn't like
  • Being lied to and dismissed
#1241728
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Ordered an item in the store from their website on Sat April 07th. The transaction was processed by their manager, Trey. I got a call from one of the female associates 4 days later on Wed April 11th to let me know that my package had arrived at the store and to come...
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Anonymous
Ronald

"empathy" comes from having had an identical experience ; "sympathy" or "cooperation" is what you're looking for ... why not dump this expensive junk and do something with you...

1.6
Product
Michael Kors Customer Care
I didn't like
  • Lack of accountability
  • Could care less attitude
  • Horrible customer service
#1235007
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I bought a purse for my Mom back in February , @ the Michael Kors Outlet store in Sevierville,TN (which takes anywhere from 2 to 3 hours to get there) for her Birthday that’s in April. They didn’t have a wallet to match , so I’ve periodically checked & not had any luck.
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Anonymous
Michael

You are obsessive and vulgar so I'm glad you have yourself all worked up.

Product
Michael Kors Customer Care
#1233296
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i bought a smart watch from them for $400, i paid for 2-7 day shipping, long story short 2 weeks later the item did not ship yet and i tried to cancel it, i called them about 10 times during this two weeks and i was lied to everytime i called in. I had one girl tell me...
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Michael Kors Customer Care
#1223092
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I love your brand and that’s why I am bringing in your attention this worst experience . I will be waiting for your reply . And I am sure Michael kors Will Take the right measures and will talk with the staff member Thank you Sharan cheema . Email:...
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Michael Kors Customer Care
#1219934
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Michael Kors - Order keep declining

Happened today, also customer will make u wait 33 mins for inquiry what the heck!
Product
Michael Kors Customer Care
#1217234
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Michael Kors - Incorrect bag given to me
I was in new york in the Jersey garden outlets michael kors branch, i purchased a couple of items from the store, one being a black handbag. when i was at the til a lady working on the shop floor took the black bag off me i had in my hand (from the shop floor) and gave...
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Michael Kors Customer Care
#1175266
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