Product: Michael Kors Handbag Clear all filters (0 of 121 reviews match)
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Zulily - Fake Michael Kors handbag

I ordered 2 handbags from Zulilly that wete advertised as Michael Kors. They are Mia K Farrow Collection and not Michael Kors. The first one i received smells horrible inside. I am very disappointed in Zulilly. This was my first and last order.
1.0
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Michael Kors Handbag
#1303392
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Michael Kors - Disappointed

Got one of your bags for mother's day last year not at all happy it started to crack and the in side material cloth is fraying
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Michael Kors Handbag
#1254127
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Michael Kors has bad customer service. Instead of helping a customer, they gave Rangler Brother's number 1-973-539-7949 to purchase replacement straps. Unfortunately, my wife just got another bag with a different style but I am going to ask her to return it. I notice...
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1.0
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Michael Kors Handbag
#1253620
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Returned a purse over a month ago. Did not hear anything from them. Finally called and after talking to them forever, got them to say that mine wasn't fixable and I could pick another purse. The sent me an email with my choices for replacement. Sent them an email and...
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1.3
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Michael Kors Handbag
#1251764
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Michael Kors - Terrible handbags for the cost

My daughter bought me a beautiful purse but the black straps after 3 months started to peel and crack and thread came loose I think this will be my last bag from Michael Kohrs
2.4
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Advertised vs Delivered
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Michael Kors Handbag
#1249204
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Michael Kors - Bad Product bad service.
Michael Kors - Bad Product bad service.
•I have bought my wife Many of your products in the past years. I was under the assumption that I was buying a quality product, and that you thought this of your products too. She was under the same impression as I. This mast month changed that opinion. The purse that...
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1.5
Product
Michael Kors Handbag
I didn't like
  • Service
#1239303
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I bought a $300 purse. When I unwrapped the foam and tape on the shoulder strap they had put tape on the gold. Some of the gold came off. I contacted them to ask for a new strap and they had to have the receipt, the tag, pictures etc. I provided all that and was...
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1.0
Product
Michael Kors Handbag
I liked
  • Purse
I didn't like
  • Lack of follow up
  • Lack of follow through on making it better
  • Support of a new item
#1230409
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Michael Kors - 2 months and still no bag returned
Michael Kors - 2 months and still no bag returned
Michael Kors - 2 months and still no bag returned
Michael Kors - 2 months and still no bag returned
Michael Kors - 2 months and still no bag returned
I purchased my bag in November of 2016.While I was on the way into work I put the strap over my shoulder and it just fell apart. I called MK they said to take pictures and send them to their customer service. Easy enough, did that. They then made me pay to send my...
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Product
Michael Kors Handbag
I liked
  • Overall i like michael kors
  • Bags
I didn't like
  • Customer service or return policy
  • Quality of the product
  • Defective handbags and company unwilling to solve the problem
#1229089
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I liked the style of one of their handbags and bought 3 - one white, one black and one brown. The straps of the white handbag did not hold up. The straps cracked all over the strap and threads frayed. I complained to customer service and was given no help at all. They...
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Michael Kors Handbag
#1221172
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Michael Kors - Handbag

Horrible experience poor customer service. Hardware on handbag tarnishing after 1 year. Will never buy another mk product
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Michael Kors Handbag
#1219876
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