Product: Michael Kors Handbag Clear all filters (160 of 160 reviews match)
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Michael Kors in Clinton Township, Michigan - Carefully view what you buy online, try the handbag out first with all the tags inside. They may look good but aren't very functional.

1.0
Details
Hi. I purchased a MK hobo bag at Macy's. It looked fantastic online. I received and it seemed fine. I cut the tag out and put my wallet, makeup etc in the purse. It only has one snap in the middle to close. This was not apparent online when I bought it. Anyway, the purse always opens up, completely revealing everything in my purse and leaves it open to theft and things dropping out of it. Is there any way you can help me or replace it with another bag? Or possibly repair it or add some snaps for closure or a zipper? Any help would be appreciated! Thank you, Kiersten Robison
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#1710710 Review #1710710 is a subjective opinion of poster.
Product
Michael Kors Handbag

Michael Kors - I would like to have my handbad replaced with another type. I would not like the one I have now.

My handbag is less than a year old and the handle is raveling (threads are hanging), the leather or vinyl is splitting on both sides at the top and it is not holding up like the black one that I have. I have the black one for several years.
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#1710038 Review #1710038 is a subjective opinion of poster.
Product
Michael Kors Handbag
Reason of review
Bad quality

Michael Kors - DONT BUY

1.0
Details
I ordered a purse off this sight and while I was in the checkout process, the price Changed but they still took the money off my card and ask for me to pay the remaining as well. So I wanted to cancel the whole transaction and I have been getting the run around for TWO MONTHS on my refund! I really think this is a scam site.
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Review
#1708381 Review #1708381 is a subjective opinion of poster.
Product
Michael Kors Handbag
Cons
  • Crooks
Reason of review
Return, Exchange or Cancellation Policy
Loss
$106
Preferred solution
Full refund
Tags
  • Rude Agents

Michael Kors - Damage to handbag!

Michael Kors - Damage to handbag!
I purchased a handbag less than 6 months ago and the strap is torn. I need it repaired. Please contact me via phone 2256146050 or via email coxejordan7@gmail.com. My name is Jordan Coxe. I really want to use my purse again. So please get back with me ASAP!
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#1702800 Review #1702800 is a subjective opinion of poster.
Product
Michael Kors Handbag
Pros
  • Overall i like michael kors
  • Great compartments and hardware
Cons
  • Poor quality of purse
  • Snaps do not hold the purse closed unable to use
Reason of review
Bad quality
Loss
$858
Preferred solution
Deliver product or service ordered
Tags
  • broken

Michael Kors - Back pack purse wire cording is coming out at bottom. I have not even had the purse a year.

Michael Kors - Back pack purse wire cording is coming out at bottom. I have not even had the purse a year.
Nothing abnormal happened. I had the same purse for years before I bought this one.
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#1701948 Review #1701948 is a subjective opinion of poster.
Product
Michael Kors Handbag
Reason of review
Bad quality

Michael Kors - Would not honor warranty - straps are shredding in 9 months

Michael Kors - Would not honor warranty - straps are shredding in 9 months
Called Michael Kors because straps are shredding and falling apart. Bought bag on 12/1/18. Have Macy's cc statement but no receipt. Rep asked for number on tag inside bag - said that would work instead of receipt. When I gave the number she said oh no, that's out of warranty, the bag was MADE in 2017. Nothing they can do. Need the receipt, need the receipt, need the receipt. I will never buy MK again.
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#1683357 Review #1683357 is a subjective opinion of poster.
Product
Michael Kors Handbag
Reason of review
Warranty issue
Loss
$206
Preferred solution
Let the company propose a solution

Michael Kors in Glen Burnie, Maryland - Complaint

2.3
Details
Waiting for form to file exact complaint
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Review
#1682936 Review #1682936 is a subjective opinion of poster.
Product
Michael Kors Handbag

Handbag Michael Kors

Handbag Michael Kors
Skin getting out automatically and handbag is of no use
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Review
#1678632 Review #1678632 is a subjective opinion of poster.
Product
Michael Kors Handbag
Pros
  • No funciona
Cons
  • But a lot of cons
Reason of review
Bad quality
Loss
$35000
Preferred solution
Full refund

Michael Kors - Poor quality

2.7
Details
Michael Kors - Poor quality
April 2018, I purchased the Whitney small tote, I loved it at first but the handles started to fray. I just send a request for repair. Seeing all of these complaints, I think they better start refunding people even after a year of use. I do not abuse my purses all of my Dooney's and Coach purses have never had this type of problem.
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Review
#1639570 Review #1639570 is a subjective opinion of poster.
Product
Michael Kors Handbag
Reason of review
Damaged or defective
Loss
$265
Preferred solution
Let the company propose a solution
Tags
  • Straps

Contact Michael Kors Customer Service

Mailing Address:
Michael Kors
Michael Kors 11 West 42nd Street
New York, New York 10036
USA
Phone:
(866) 709-5677
All Michael Kors Contacts

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Michael Kors in Chamblee-Doraville, Georgia - Cracked Straps

1.0
Details
I have the same issue. Straps started peeling, cracking and raveling in the first season. Love the bag, but now it looks like a knockoff with the ugly straps.
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Review
#1632928 Review #1632928 is a subjective opinion of poster.
Product
Michael Kors Handbag
Pros
  • Purse
Reason of review
Bad quality
Loss
$150
Preferred solution
Full refund