Product: Michael Kors Manager Clear all filters (11 of 11 reviews match)
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I already made an informative compliant to Michael Kors's but since no action was taken so far, I am forced to lodge a formal complaint. Kindly review my complaint and take appropriate actions. Bought the last Michael Kors Handbag and the store manager gave me 10%...
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2.7
Product
Michael Kors Manager
#1065239
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he said we can do that, so we agreed , then he said where should I ship the check!!! we where like what's going on we agreed on the store credit and he was like I don't have anything to say to you guys I don't have time for this you are wasting my time and he called next in line, my husband was really upset, he told him I wanted to do something special and u ruined everything, at last he gave us the card with the money in it and I asked him for his name because of his behavior , he said Michael and I asked him for his last name and he did ignored us and called next customer, I never been treated like that before in any place In the world. the store info is tanager outlets national harbor 6800 oxonhill rdsuite 747 national harbor md...
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2.3
Product
Michael Kors Manager
I didn't like
  • Arrogant indifferent attitude
#982418
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Ruben 1364 was the supervisor that spoke to me after 2 customer agents mis informed me and recommended I do things that were against company policies. The supervisor was very rude and sarcastic the way he spoke to me. I felt very disrespected and I didn't believe that...
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3.5
Michael Kors Crete, Illinois
Product
Michael Kors Manager
I didn't like
  • Very poor customer service
  • Unprofessional treatment
  • Lack of concern and service
#934951
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I'm not sure if this is the right place to leave this message - if it's not, can you please pass it along to the appropriate manager? I had gone into the Michael Kors store at the Aurora Outlet Mall about a month ago because I had a rip in the strap of my bag. Jill...
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5.0
Product
Michael Kors Manager
#898067
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I bought two MK purse at Oakridge Centre on Feb. 8. When I back home I found that is $298 on the price tag of one of the purse, but the receipt shows it is $328. Then I back to the store on next day. The store manage explained that because price has changed in the...
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Product
Michael Kors Manager
I didn't like
  • Customer service
  • Poor customer service
#786947
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Michael Kors - "CANCELLATION POLICY'S OR BAD CUSTOMER SERVICE?"
My name is Justin Phillips, a consumer that tried to purchase a bracelet and some earrings from what I thought was a very proficient, well known, flawless merchant known as, Michael Kors. And despite all the problems and issues that I will explain, I still have to give...
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Anonymous
Buddafly

You have a clear head buddy...wtf. You need to get a hobby!!!! QUICK!!!! #policynightmarecustomer

2.4
Product
Michael Kors Manager
I liked
  • Javesha willis
  • Gloria hall
  • Amaad williams
I didn't like
  • Customer service
  • Overall outcome
#594909
Reply to reviews
I purchased a pair of Michael Kors sunglasses in San Francisco on my holiday . After 2months the arms of the sunglasses snapped off.I have taken them to Michael Kors Emporium store in Melbourne for a repair . My request for repair has been rejected and I have been...
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3.0
Product
Michael Kors Manager
#561144
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ordered my daughters 18th B-day gift. The placed the billing address incorrectly. Order was cancelled and promised the mist.won't happen again. It did!!! Now had a double hold on my account of over 600 dollars. I make 12 hour. This is a special birthday. Now the hold...
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Anonymous
Anonymous

How do I cancel my Michael Kors item and get my money back? I ordered the wrong purse for my friend

1.0
Product
Michael Kors Manager
#533106
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Michael Kors - I did not get good experience

#1097495
4.0
Details
I bought Michael core bag for my wife our twenty five anniversary. She did not like the color and decided to get the color she wants. We went to the store we originally bought the bag locate at yorkdale mall. we reviewed from the manager rudeness, insult and inappropriate language such us leave the store.
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Michael Kors Manager Review

#864152
Today we tried to return the watch at the michael kors store in the cherry creeks co shopping mqll and when we were trying to return the mean manger was very rude. She say it could not return and let us see the return policy. The manger is very rude and Do not go to to that cherry creek co shipping center micheal kors anymore people.
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Michael Kors Manager Review

#639588
So dissapointed in the client service from the manager at the Calgary southcenter location. I WAS a loyal client. I will never shop here again solely because of her.
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