MIchael Kors ring with stones that fall out
On a recent anniversary trip to NY, my husband bought me a beautiful Michael Kors ring in the Fifth Avenue Store for $125.I only wore it on special occasions and didn't want to expose the ring to water or anything that might tarnish it.
In October, i suddenly noticed that one of the stones had fallen out.
I contacted the company to ask their advice what to do, and they said that as i do not live in America,i would have to get it fixed locally where i live, which i did. It was not an exact match stone, (which is why i wanted MK to fix it) but it was ok. TWO weeks later, the stone next to it fell out! This time i managed to find the stone so i wrote again asking that if i was to send it to America would they fix it.
Unfortunately i have not had a reply back to my ever growing number of emails sent to customer service. I am shocked that my emails have not even been acknowledged!
I would like my ring to be fixed properly or to have a new ring in place, or at the very least my money back!!Until i have this resolved i will not be buying anything at Michael Kors or recommending my friends to buy anything either
More Review Details
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Michael Kors Ring
- Review category
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I received a Michael Kors wallet for my birthday back in September, and by late November, I noticed the seam of the change pocket came undone. Now all my change..."
- "I have bought a pair of winter boots in mid February 2015 paid 200$ wore them for about a month and a half until spring, wore them again in late..."
- "J'ai acheté de belles scandales en juillet, je les ai portées 5 fois et elles ont toutes perdu leur couleur or !!!!!!! De plus, j'avais acheté le maudit produit pour..."
- "to Progresso Soups, today i purchased this can of Progresso Traditional Chicken and Wild rice soup from the store i buy soup at weekly. i found this neon green plastic piece..."
- "BOBS SELLS REFURBISHED FURNITIRE!!! (See Pictures)I am very, very pleased with my Bob's purchase. My wife and I were looking for a new bedroom set. So in..."
- "Nulla sit amet est. In enim justo, rhoncus ut, imperdiet a, venenatis vitae, justo. Nulla neque dolor, sagittis eget, iaculis quis, molestie non, velit. Praesent blandit laoreet nibh. Sed libero. Etiam..."
- "Even though I bought an extended warranty. Hudson's won't cover me after the leather started to peel off like the cheap leather jacket I bought at the outlet store. Never..."
- "I requested a quote, which they gave but were really pushy over the phone. I sent off my PS4 to have the fan fixed. Hardly heard a thing from them..."
- "I was notified that I had won the Birds & Blooms Great Backyard Giveaway contest. I was in formed that I had won (one) HOLIDAY BELL™ with Hummingbird Wind Catcher..."