Product: Michael Kors Shoes Clear all filters (22 of 22 reviews match)
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Michael Kors - Bad service and support

1.0
Details
We received a MK shoes as a gift and my wife used it twice only then the shoes become useless because of the leather and glue defects then i sent email to the customer service with the pictures and I exploded the case but no support at all from them and they are trying to not support me for many reasons like they want invoice or bank statement from me and as you know its a gift , am really upset from this and they are not supporting me at all and i will advice all friends not to deal with MK anymore Thanks for bad support Regards Mohamad m_dubai@hotmail.com
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Review
#1685589 Review #1685589 is a subjective opinion of poster.
Product
Michael Kors Shoes
Reason of review
Poor customer service
Loss
$300
Preferred solution
New shoes or refund

Michael Kors in Sharjah, Ash Shariqah - Bad service and support

1.0
Details
We received a MK shoes as a gift and my wife used it twice only then the shoes become useless because of the leather and glue defects then i sent email to the customer service with the pictures and I exploded the case but no support at all from them and they are trying to not support me for many reasons like they want invoice or bank statement from me and as you know its a gift , am really upset from this and they are not supporting me at all and i will advice all friends not to deal with MK anymore Thanks for bad support Regards Mohamad m_dubai@hotmail.com
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Review
#1685588 Review #1685588 is a subjective opinion of poster.
Product
Michael Kors Shoes

Poshmark - Horrible experience

1.0
Details
They are crooks! I wear a size 7 in all Michael Kors shoes but these didnt fit and they refused the return - all because the shoes DID fit the sellers aunt - seriously! Who doesnt allow returns in this day and age!
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Review
#1674522 Review #1674522 is a subjective opinion of poster.
Product
Michael Kors Shoes
Cons
  • Refused to accept return
Reason of review
Return, Exchange or Cancellation Policy
Loss
$94
Preferred solution
Full refund
Tags
  • Crooks And Scammers

Michael Kors in Troy, Michigan - Worst sandals

2.4
Details
After one summer of having my latch back sandals all the color chipped off.
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Review
#1554954 Review #1554954 is a subjective opinion of poster.
Product
Michael Kors Shoes
Reason of review
Bad quality
Loss
$50
Preferred solution
Let the company propose a solution
1.5
Details
Michael Kors - Worst shoe ware material ever and they don't stand behind there product.
Michael Kors - Worst shoe ware material ever and they don't stand behind there product.
Michael Kors - Worst shoe ware material ever and they don't stand behind there product.
I purchased a new boots for Christmas. From the first time I used them, I notice the boots lost there shine and was peeling off. I used it normally a few times to work and when I decided that it wasn't normal for a product I decided to send a claim to customer service...
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1 comment
Anonymous
#1693288

I agree with you 100%. Mexer had I had dress shoes come apart and I didn’t wear them that much either. Going to complain

Review
#1470644 Review #1470644 is a subjective opinion of poster.
Product
Michael Kors Shoes
Cons
  • Terrible terrible customer service
  • Quality
Reason of review
Poor customer service
Loss
$159
Preferred solution
Full refund

Macys - Michael Kors Shoes Review

Macys - Michael Kors Shoes Review
Macys - Michael Kors Shoes Review
Macys - Michael Kors Shoes Review
Macys - Michael Kors Shoes Review
I ordered a pair of Micheal Kors shoes from Macys order # 1569518857. The shoes arrived in a Calvin Klein box with one shoe size 8 the other size 5 and no paper or plastic covering my shoes in the box. I went and called the store and was told no discount will be given and that sometime shoes may come in a different box. I was very shocked at the low level of concern so I decided to inform Micheal Kors how his shoes are being sent out. I purchased the shoes for an event but because of the back and forth with Macys I had to wear different shoes.
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Review
#1448907 Review #1448907 is a subjective opinion of poster.
Product
Michael Kors Shoes
Reason of review
Not as described/ advertised

Michael Kors in Mississauga, Ontario - Disappointed and will never purchase again

Michael Kors - Disappointed and will never purchase again
I bought a pair of Michael kors sneakers for my mother, and just after a few normal wears, it torn apart. I’m very disappointed with their quality. And will never purchase from them again.
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Review
#1231798 Review #1231798 is a subjective opinion of poster.
Product
Michael Kors Shoes
Reason of review
Bad quality
1.7
Details
I ordered a pair of MK ballet flats online. When I received my order, the shoes were not in the proper packaging because they were used, worn and returned, then sent to me. Appalled by this, I took them back to my closest Macy's store and wanted to do a simple exchange...
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2 comments
Anonymous
#1503491

If customers would stop wearing and returning items, you wouldn’t be sold worn merchandise. It’s that simple.

When you rant and rave to anyone in retail, you look very small and unintelligent. Like ALL stores, returned merchandise that isn’t inspected immediately for damage is returned to stock and then re-sold.

There’s no way to guarantee you’ll receive a never worn item, it doesn’t matter if you order from the store or on your own computer. Stores are filling all of those orders.

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Review
#1226902 Review #1226902 is a subjective opinion of poster.
Product
Michael Kors Shoes
Reason of review
Poor customer service
Featured
1.2
Details
Michael Kors - Horrible Service!!!
She told me she saw message left on my account by manager, saying that manager offered me 15% and told higher-up manager to give me a call. Essie said because of the message she couldn’t help. I have YET to receive a call back! Still have damaged shoes, No sign of the other shoes I ordered and NO resolution! Michael Kors...
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1 comment
Anonymous
#1452484

I have a year old bag. Hardware (nickel) all have change color.

After waiting over 30 minutes in phone. Told out of year warranty. Did anyone know that policy exist. Will never purchase any Michael korrs products again.

Bad business.

Only wanted bag repair. Not replace

Review
#1218631 Review #1218631 is a subjective opinion of poster.
Product
Michael Kors Shoes
Reason of review
Damaged or defective

Contact Michael Kors Customer Service

Mailing Address:
Michael Kors
Michael Kors 11 West 42nd Street
New York, New York 10036
USA
Phone:
(866) 709-5677
All Michael Kors Contacts

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Michael Kors in Monroe, Ohio - Bad gym shoes

1.7
Details
I bought a new pair of gym shoes on dec 23. Now the leather is starting too come off. After paying 135.00 what can we do it is all bs
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Review
#1171013 Review #1171013 is a subjective opinion of poster.
Product
Michael Kors Shoes
Reason of review
Bad quality