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Horrible experience in 571 Broadway,New York! I was here for returning something I brought from outlets, the reason is those agencies who are in outlet told me that I can return back to any retail store and outlets and getting full refund!

When I just got in the store I was going to buy a product , but I said I need to return first the women ask me do I want to make exchange or refund, after I said refund. Things became so different! She checked my recipe and said that I can't do refund in store then just ignore even I was talking on phone with someone who is in MK outlet and they want some information from this MK store. However they just ignore me and looking at like a monster I asked help with them for something that the person who is on the phone to ask for it.

But no one is willing to help! Just stay away with me! So disappointed the way they look at me and stay away with me'! I even can think about the worse thing is that they are discriminated at me!

WTF!

This is MK retail store a kind of famous brand store! But people who are work here is so so bad!!

Reason of review: Return, Exchange or Cancellation Policy.

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