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I used your cleaner conditioner..it did not clean my straps if any thing it made them darker and it now has a dry feel to it..I have called the MK store and Belks where I purchased the bag and I am not pleased..I don't feel that with using ur cleaner that my straps should have changed color n become dry.

Related: MICHAEL MICHAEL KORS customer service sucks

I am not pleased at all n I love my bag..I got some BS excuse about some "patina" which made no sense.A cleaner is a cleaner..it should have cleaned my bag not dry it out n make it dry.

Review about: Cleaner Conditioner.

Review #610387 is a subjective opinion of a user.

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Reason of Review / Monetary Loss Damaged or defective / Not specified
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You should never use leather "conditioner" it causes exactly what you have described. depending on the type of leather, way it was tanned etc. it can look nicer for a while then fall apart/dry out/crack/rot.

The best way to treat leather is not get it dirty/dry/damaged in the first place with proper handling.

to Anonymous #1024946

Thanks for the info but I used the cleaner because this is what I was told to do by the Michael Kors rep... I'm over it now...I still carry it from time to time n I've noticed other ppls bags like mine have tht same issue...I have other MK bags I just watch how I handle the straps that r light colored. Thanks again!!


That means it's a fake purse, sorry.

to flippette Orangeburg, South Carolina, United States #964955

Trust...there is nothing fake about this purse. Smh....

to Anonymous Salisbury, North Carolina, United States #964968

LMFAO Are you really from Orangeburg?!

Hahahaha, yeah, it's a fake purse.Probably got it from that burned down flea market y'all got!

to flippette Orangeburg, South Carolina, United States #964962

If u read the post the bag came from Belks and I doubt very seriously they would sell a fake $300 MK Bag. I do know a FAKE MK bag when I see one.


The last sentence should have read...it should have cleaned my bag not make it darker n dry it out.

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