Michael Kors - Review about Cleaner Conditioner from Charlotte, North Carolina

203 of 255 Michael Kors reviews

I used your cleaner conditioner..it did not clean my straps if any thing it made them darker and it now has a dry feel to it..I have called the MK store and Belks where I purchased the bag and I am not pleased..I don't feel that with using ur cleaner that my straps should have changed color n become dry.

I am not pleased at all n I love my bag..I got some BS excuse about some "patina" which made no sense.A cleaner is a cleaner..it should have cleaned my bag not dry it out n make it dry.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service

Reason of review:
Damaged or defective
Product or service
Cleaner Conditioner
Review category
review #610387 by

Author wants to be contacted by the company. Learn more

Had an experience with Michael Kors? Submit review ›
Helpful? 1 Yes 1 1 No 1
Had the same issue 0 Yes 0
203 of 255 Michael Kors reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Aug 24, 2015 #1023885

You should never use leather "conditioner" it causes exactly what you have described. depending on the type of leather, way it was tanned etc. it can look nicer for a while then fall apart/dry out/crack/rot.
The best way to treat leather is not get it dirty/dry/damaged in the first place with proper handling.

1 0 Reply

Aug 26, 2015 #1024946

Thanks for the info but I used the cleaner because this is what I was told to do by the Michael Kors rep... I'm over it now...I still carry it from time to time n I've noticed other ppls bags like mine have tht same issue...I have other MK bags I just watch how I handle the straps that r light colored. Thanks again!!

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Michael Kors. However, many companies do monitor reviews on our site.

You were reading a complaint about Michael Kors.
Filing a new complaint about