Lathrop, California
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I received a handbag as a gift. After about six months of off and on use (I rotate my bags). The coating on the metal handle began to chip. The representative determined this model had been out for two years, and they wouldn't repair or replace. I didn't have the receipt it was a gift bought in another state and mailed to me. They validated it was a genuine Kors product, but refused to stand behind their manufacturing defects!

Related: Michael Kors Handbag Review from Miami, Florida

I will never buy a Kors product again, Coach has been my mainstay and they stand behind their product.

That's why Coach has been around for years, I have coach handbags from several years back. I always store them in their dust covers!

Very disappointed with Kors!

Review about: Michael Kors Handbag.

Review #738175 is a subjective opinion of a user.

1.4
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Warranty
Price Affordability
PRODUCT OR SERVICE Michael Kors Handbag
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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