Michael Kors Reviews and Complaints
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•I have bought my wife Many of your products in the past years. I was under the assumption that I was buying a quality product, and that you thought this of your products too. She was under the same impression as I. This mast month changed that opinion. The purse that...
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I purchased style # MK5713 about two years ago, a piece from the crystal of the watch broke from inside of the watch causing the second hand to catch hold of it breaking the hour and second hand. I was told to send the watch to metro to be repaired never notified the...
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I didn't like
- Poor service no value
Ordered an item in the store from their website on Sat April 07th. The transaction was processed by their manager, Trey. I got a call from one of the female associates 4 days later on Wed April 11th to let me know that my package had arrived at the store and to come...
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I didn't like
- Lack of accountability
- Horrible customer service
- Rude over the phone customer service
I bought a purse for my Mom back in February , @ the Michael Kors Outlet store in Sevierville,TN (which takes anywhere from 2 to 3 hours to get there) for her Birthday that’s in April. They didn’t have a wallet to match , so I’ve periodically checked & not had any...
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Michael
You are obsessive and vulgar so I'm glad you have yourself all worked up.
I purchased a pair of sneakers six months ago that contain gold Astor pieces on them. I was only able to use the item a maximum of three times (as I did not use the sneakers during the cold months) before I realized that one of the astor pieces had fallen off, for some...
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A year ago I purchased a really nice Micael Kors pure white shirt with zippered shoulders at Norstroms. Today I decided to wash it separately and added one capful of bleach. This shirt, that I love, turned a very pale pink. I am 71 years old and have been doing laundry...
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Michael Kors - Disappointed and will never purchase again
I bought a pair of Michael kors sneakers for my mother, and just after a few normal wears, it torn apart. I’m very disappointed with their quality. And will never purchase from them again.
I ordered way back February 2 packages supposed to be delivered the same address where I was staying in dorado Del Mar Puerto Rico but the last order I accidentally hit the confirm button without changing my default order so I called Michael Kors CSR to make changes...
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I bought a $300 purse. When I unwrapped the foam and tape on the shoulder strap they had put tape on the gold. Some of the gold came off. I contacted them to ask for a new strap and they had to have the receipt, the tag, pictures etc. I provided all that and was...
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I liked
- Purse
I didn't like
- Poor customer service people
- Lack of follow up
- Support of a new item
Similar to Michael Kors
I purchased my bag in November of 2016. While I was on the way into work I put the strap over my shoulder and it just fell apart. I called MK they said to take pictures and send them to their customer service. Easy enough, did that. They then made me pay to send my...
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Product
I liked
- Overall i like michael kors
- Bags
I didn't like
- Rude customer service
- Customer service or return policy
- Quality of the product
"empathy" comes from having had an identical experience ; "sympathy" or "cooperation" is what you're looking for ... why not dump this expensive junk and do something with you...