Michael Kors Reviews and Complaints | michaelkors.com @ Pissed Consumer

Most helpful review

Aug 30, 2022 PissedConsumer3905382 of Indianapolis, IN

Terrible service

1.4

My product arrived severely damaged and Had issues contacting someone from the company and when i finally got to talk to someone they did not make make it right. I havent even taken product put of package because it is embarrassing. The product price is definitely not worth the quality

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#3905382

Location

Indianapolis, Indiana

New Reviewer

Sep 28, 2022 Frantz P Yzk

Complaint about a purchase

The jacket change color I bought it about a year I dont have the receipt. I would to have it replace. Thank you

User's recommendation: I am not too happy about the fabric.

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#4025038

Location

Orlando, Florida

New Reviewer

Sep 24, 2022 Bridgette M Rty

To see how to replace my bag.

My dogs chewed up some parts of the purse up and now I need to know if I have any insurance on the bag

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#4006677

Preferred solution

My bag fixed

Sep 18, 2022 PissedConsumer3976790 of Mount Laurel, NJ

Pocket book broke

Hi, I'm unable to take photos at the moment. I have no space on my cellphone, that is the hold up. Thank you for your patience. Ernestine Taylor

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#3976790

Location

Mount Laurel, New Jersey

New Reviewer

Sep 18, 2022 Benny B Heg

I called customer service and she provided me with an email address to contact the company. I have sent 3 emails, and no one responds. The response on one of my emails was my email was undeliverable

1.0

I sent a message through the pissed customer link. The only response I received was "can we close your case." When I call the company, everyone gives me the same email address, and no one ever responds. The worst customer service!

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#3975033

Preferred solution

I am trying to get authentication of my purse, so I can sell it. I have never carried it, because it is so stiff and the opening is too small for my wallet.

New Reviewer

Sep 12, 2022 Basilia Idm

My account is locked

3.3

My account is locked I tried calling customer service and couldnt get an answer. I need help unlocking my account!!

User's recommendation: I love MK.

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#3951985

Location

New York, New York

New Reviewer

Sep 11, 2022 Candice B Zcb

Fragrant doesn't stay on long for the piece I payed

I spent over 200$ and the perfume doesn't stay on but for 30 minutes in very disappointed and have thrown all the packaging away and wish I could get a full refund

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#3945573

Loss

$252

Preferred solution

Full refund

Sep 05, 2022 PissedConsumer3924647 of Havana, IL

Purchased purse for my wife

2.0

I purchased a hand bag that had a shoulder strap. Purse wasnt even used for more than two months and strap broke. No there were no unusual circumstances that it broke it was merely normal use. My wife if anythjng rarely carrys her purse anyway. I wrote a review with the link they sent me asking how my purchase was. They have big attempted to contact me nor have they answered my email I sent asking for them to make it right. So yes the bag looks amazing but the product doesnt hold up. Very disappointed in both the product and their customer service or should I say lack of customer service.

User's recommendation: Do not buy.

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#3924647

Location

Havana, Illinois

New Reviewer

Aug 31, 2022 ANGELIKI V

Fraud in delivery

1.0

Dear Sirs I am in the detrimental position to inform you that I have purchased 2 items from your international site August 19th 2022, paid 191euro the exact moment of my order GE269276****NL the Tracking Code: 785306**** DHL that your company has sent me is not valid...

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#3907052

Location

Athens, Attica

Loss

$191

Preferred solution

Full refund

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New Reviewer

Aug 29, 2022 Ruby C Ipm

Bad customer service for exchanges

2.2

On 7/29 I contacted customer service due to my purse only being 5 months old and it started to tear in different places. They emailed me the form to fill out to get it shipped in so I did. They arrived the purse on 8/9 and as of today I have no update. Every time I...

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1 comment

Aug 29, 2022 Ossie Hht #2241774

In other words you are bashing your competition to make them look bad so people shop at your store.

0 0

#3900601

Preferred solution

A replacement

Aug 26, 2022 PissedConsumer3893595 of Dallas, TX

I have had an awful time -I ordered size 7 and size 11 has been sent to me TWICE

1.8

I have been sent size 11(eleven) twice after ordering size 7 ( seven) Finally now I have size 7 after going to the post office and FedEx to return the incorrect shoes. I am 80 years old and this is very difficult for me and it has caused me a tremendous amount of stress. Your company has apologized but quite honestly I feel you should comp a pair of shoes to me after all the problems that you have incurred to me. Please send me the necessary credits ASAP. I have now paid for three pairs !!! I am a very disassified customer!!!

User's recommendation: I cannot ever recommend you !!!!!

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#3893595

Location

Dallas, Texas

New Reviewer

Aug 23, 2022 Carolena Qni

Watch batt

I can't get any help to replace my watch battery. I've gotten the run around from MK and Fossil's representative. Still no battery. A. Hall JR

User's recommendation: Shop elsewhere.

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#3882921

Location

Olathe, Kansas

New Reviewer

Aug 14, 2022 Manish B Hkh

No one contact me about my concern

Dear sir No one contacted me about my concern.Please call me on my Number +919754****08,So I will share you my concern clearly.I Purchased a one Wrist watch Michael kors, but I want to Check my Watch ,is this my watch is real or fake

User's recommendation: Fake company, because I contacted to Michael Kors but No one Contacted about my concern, Please help me to solve my concern.

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#3852827

Location

Delhi, National Capital Territory Of Delhi

New Reviewer

Aug 07, 2022 Shrdha S

Order status

I have placed an order from michael kors (netherland to india) with number GE257721****NL that contained 3 items. Out of 3, i have recieved one. After enquiring with dhl (courier service) they told that only one package was handed over to them. So, the partial delivery of my package is still pending and i have no update regarding the same. kindly look into the matter and revert back as soon as possible.

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#3830302

Preferred solution

Deliver product or service ordered

New Reviewer

Aug 04, 2022 Junia Hdz

Buy shoes

Please help me buy shoes size 8 style 49S2CHSIL size 8 in color sherbert price $89. On sale please purchased bag and wallet need shoes 808-380-**** Mauipepper@***.com

User's recommendation: Trying to buy shoes size 8.

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#3824146

Location

Lahaina, Hawaii

New Reviewer

Aug 01, 2022 Courtney P Roo

Watch warranty

I bought my watch 08/08/2021, the canvas piece is already falling off. I have photos and my order number is 000626****642208****

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#3815171

Location

Duluth, Georgia

Pros

Loved the look and style

Cons

Quality sucks

Preferred solution

Full refund

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Style and Design	3/5
Diversity of Products or Services	2/5
Price Affordability	2/5
Discounts and Special Offers	2/5
Website	2/5

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"My purses I have purchased has not lasted for what I pay"

"I called customer service and she provided me with an email address to contact the company. I have sent 3 emails, and no one responds. The response on one of my emails was my email was undeliverable"