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Michael Kors - Don't pay full price

1.3
Details
Michael Kors - Don't pay full price
Michael Kors - Don't pay full price
Michael Kors - Don't pay full price
Michael Kors - Don't pay full price
Michael Kors - Don't pay full price
I love the look of most Michael Kors items, but the quality is truly lacking, especially shoes. I bought boots that I wore 4-5 total before the season changed. In that time with gentle wear, the material is creasing, peeling and faded, and the material on the heels is soft and starting to crumble. I expected more, especially for the cost!
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Review
#1707924 Review #1707924 is a subjective opinion of poster.
Product
Michael Kors Boots
Reason of review
Bad quality
Loss
$149
Preferred solution
Full refund
3.0
Details
Michael Kors - Lies and disappointment
Michael Kors - Lies and disappointment
Michael Kors - Lies and disappointment
Michael Kors - Lies and disappointment
Michael Kors - Lies and disappointment
Michael Kors - Lies and disappointment
Michael Kors - Lies and disappointment
Michael Kors - Lies and disappointment
Michael Kors - Lies and disappointment
Purchased merchandise mid January. Called Customer Service many times asking them to email a return label I could print. Weeks and weeks. Calls and calls to many customer service associates and 2 supervisors. Their answer was they received merchandise used and worn....
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2 comments
Anonymous
#1471747

I did not get cash when I returned the productThey issued me a gift cardBy saying they don’t have enough cash to refund in cash. I asked them for cheque refund but I was refused and was handed gift card which I cannot used in other stores except in MK stores....they basically kept my money...thief’s.

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Review
#1241728 Review #1241728 is a subjective opinion of poster.
Service
Michael Kors Customer Care
Pros
  • Products
Cons
  • Being lied to and dismissed
Reason of review
Telling me merchandise had been used/worn
Loss
$450
Preferred solution
Full refund
Tags
  • Inferior Customer Service
2.3
Details
Michael Kors - Low quality for high price products
Michael Kors - Low quality for high price products
Michael Kors - Low quality for high price products
Michael Kors - Low quality for high price products
Michael Kors - Low quality for high price products
Michael Kors - Low quality for high price products
Michael Kors - Low quality for high price products
Michael Kors - Low quality for high price products
Michael Kors - Low quality for high price products
I purchased two Michael Kors purses. One in October and one in November. In December, I purchased a wallet. Two months after I started using the wallet. I noticed the inside of the wallet was breaking and tearing apart. Three months after I started using the purses,...
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2 comments
Anonymous
#1715965

Same here. My expensive Michael Kors leather shoes all started to peel and shred after minimal use and now need to be discarded.

Waste of money. Michael Kors is poor quality.

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Review
#1266134 Review #1266134 is a subjective opinion of poster.
Product
Michael Kors Handbag
Reason of review
Bad quality
1.0
Details
Michael Kors - False advertising
Michael Kors - False advertising
I purchased a pair of Micheal Korda From Saks Fifth Ave Stores this sneakers is listed as A Casual leather sneakers with snakeskin print and logo details Mapper leather upper Leather trim and I am sorry to say this is not the case the material on this sneakers is...
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1 comment
sandralynndavis
#1742961

On my god. Are you serious?

Here’s a novel idea.

Send them back. Even the most desperate ambulance chaser would laugh you out of their office.

Review
#1644846 Review #1644846 is a subjective opinion of poster.
Pros
  • There is no pros
Cons
  • But a lot of cons
Reason of review
Bad quality
Loss
$186
Preferred solution
Full refund
Tags
  • Poor Quality And Customer Care
2.0
Details
Michael Kors - Two separate items in 2 separate orders came used
Michael Kors - Two separate items in 2 separate orders came used
Michael Kors - Two separate items in 2 separate orders came used
Michael Kors - Two separate items in 2 separate orders came used
Michael Kors - Two separate items in 2 separate orders came used
Michael Kors - Two separate items in 2 separate orders came used
Ok so I jumped on the Michael Kors bandwagon when they were having one of the big "sales" that I later found out are basically year round. I purchased 3 purses first. One I returned without opening because I purchased it in a different color, the other I picked up in a...
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Review
#1275207 Review #1275207 is a subjective opinion of poster.
Product
Michael Kors Wallet
Cons
  • Lengthy refund process
  • Receiving used items when i order from the website
Reason of review
Damaged or defective
Loss
$235
Preferred solution
Let the company propose a solution
Tags
  • Refund Policy
  • Michael Kors Delivery Problems

Michael Kors - Dirty purse!

1.0
Details
Michael Kors - Dirty purse!
Michael Kors - Dirty purse!
They sent me a nasty dirty purse!! Omg I will never shop here again!! Ever!! I called customer service and they told me this was the last bag! So they sold me a nasty dirty bag!!!!
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Review
#1629913 Review #1629913 is a subjective opinion of poster.
Product
Michael Kors Handbag
Reason of review
Damaged or defective
Loss
$110
Preferred solution
Full refund

Michael Kors in Yonkers, New York - Wallet

1.4
Details
Michael Kors - Wallet
Michael Kors - Wallet
I purchased a mans wallet and it got discolored at the edges.what
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Review
#1691672 Review #1691672 is a subjective opinion of poster.
Product
Michael Kors Wallet
Reason of review
Bad quality
1.5
Details
Michael Kors - Worst shoe ware material ever and they don't stand behind there product.
Michael Kors - Worst shoe ware material ever and they don't stand behind there product.
Michael Kors - Worst shoe ware material ever and they don't stand behind there product.
I purchased a new boots for Christmas. From the first time I used them, I notice the boots lost there shine and was peeling off. I used it normally a few times to work and when I decided that it wasn't normal for a product I decided to send a claim to customer service...
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1 comment
Anonymous
#1693288

I agree with you 100%. Mexer had I had dress shoes come apart and I didn’t wear them that much either. Going to complain

Review
#1470644 Review #1470644 is a subjective opinion of poster.
Product
Michael Kors Shoes
Cons
  • Terrible terrible customer service
  • Quality
Reason of review
Poor customer service
Loss
$159
Preferred solution
Full refund

Michael Kors - Poor quality

2.7
Details
Michael Kors - Poor quality
April 2018, I purchased the Whitney small tote, I loved it at first but the handles started to fray. I just send a request for repair. Seeing all of these complaints, I think they better start refunding people even after a year of use. I do not abuse my purses all of my Dooney's and Coach purses have never had this type of problem.
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Review
#1639570 Review #1639570 is a subjective opinion of poster.
Product
Michael Kors Handbag
Reason of review
Damaged or defective
Loss
$265
Preferred solution
Let the company propose a solution
Tags
  • Straps

Contact Michael Kors Customer Service

Mailing Address:
Michael Kors
Michael Kors 11 West 42nd Street
New York, New York 10036
USA
Phone:
(866) 709-5677
All Michael Kors Contacts

Michael Kors Products and Services Reviews

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Michael Kors - Damage to handbag!

Michael Kors - Damage to handbag!
I purchased a handbag less than 6 months ago and the strap is torn. I need it repaired. Please contact me via phone 2256146050 or via email coxejordan7@gmail.com. My name is Jordan Coxe. I really want to use my purse again. So please get back with me ASAP!
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Review
#1702800 Review #1702800 is a subjective opinion of poster.
Product
Michael Kors Handbag
Pros
  • Overall i like michael kors
  • Great compartments and hardware
Cons
  • Poor quality of purse
  • Snaps do not hold the purse closed unable to use
Reason of review
Bad quality
Loss
$858
Preferred solution
Deliver product or service ordered
Tags
  • broken