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nobody inform me no return policy when buy it in November 2017. never shop there again.

Product or Service Mentioned: Michael Kors Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 public responses to the review from Nov 28, 2017.
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When I returned a handbag at MK outlet store. The clerk told me they do not refund the money, only return into a gift card or exchange.

I told her I never heard of this and they did not inform me this when I purchased it. No warning sign in the store for this special policy. She said, "well, it's on the back of your receipt!" And she pointed to a very small print square sign on the counter which I could not even read.

It is kind of cheating customer. I never shop there and also tell my friends I knew.

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