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I thought I was the only one who felt this way. For the first time last year I purchased 2 michael kors bags online from the website.

After using the bag for 2 months the seams on the handles started peeling and then fraying. When I called the customer service line they told me that I would have to send it to the company and IF they can fix it they will. Like the previous reviewer said COACH is not like that. They will fix it or give you a gift card of the FULL value to replace it.

I LOVE COACH!! Michael Kors does not care about its' customers.

Reason of review: Bad quality.

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Shedrick Xgy

My handle on my purse also started peeling and fraying. Will not buy another Michael Kors.

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